525 Clinical Support Specialist Full Time | 0901 - COA Dublin - Dublin, OH, 43017 chevron_right

Job Location 0901 - COA Dublin - Dublin, OH * Knowledge of medical and ophthalmic terminology.

* Exceptional communication and interpersonal skills

* Professionalism, demonstrated respect for staff and patients

* Positive and collaborative team member

* Strong organization with attention to detail

* Proficiency with utilizing computer and applicable software tools

* Knowledge of HIPAA requirements and the importance of maintaining patient confidentiality

* Management of multiple tasks occurring simultaneously

- *Facilitate the approval or denial of prescription refill requests for all providers at CVP within 48 hours*

- *Work with insurance companies to obtain prior authorization for medications if required, and maintain follow up with patients while waiting for authorization to be complete*

- *Ensure accurate documentation of all prescription related activities in NextGen*

- *Manage eRx reports for all clinics*

- *Work with providers to complete required patient forms, including disability paperwork, FMLA paperwork, DMV paperwork, work excuses, etc.*

- *Provide copies of glasses prescriptions, contact lens prescriptions, etc to patients when requested*

- *Manage patient communication through the portal to individual providers, responding directly to patients when able.*

**Physical Requirements**

**% of Time**

**LBS**

**Physical Requirements**

**% of Time**

**LBS**

Lifting

10

25

Fine Motor Skills

100