Vice President of Human Resources

Who We Are:

Gosh Enterprisesis a dynamic, rapidly growing company that oversees a family of brands:

• Charleys: A 620+ unit restaurant brand known worldwide for serving the #1 Cheesesteak in the World.
• BibibopAsian Grill: An award winning, 40+ unit Korean-inspired fast casual restaurant concept
• Lennys Grill and Subs: A Memphis-based 70+ unit chain serving high quality deli subs and hot subs
• Charleys Kids: A non-profit, partnering with likeminded organizations around the world to provide food, education, and mentorship to at-risk children.
• Solar Planet: A company that provides solar field advisory and installation services

The Vice President of Human Resources is directly responsible for the day-to-day administration, coordination and evaluation of the human resource function. The position serves as a consultant to management on human resource-related issues. This position carries out responsibilities in the following functional areas: employee relations, training, performance management, onboarding, policy implementation, recruitment/employment, and employment law compliance.

Responsibilities:

Onboarding:

• Oversees onboarding process, including cultural orientation, to ensure retention of new associates.

Employee Relations:

• Manage Corporate, Field and Restaurant employee relations issues.
• Investigate as needed to beneficial resolution for both the employee and the organization.
• Provides day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions).

Performance Management:

• Identifies training needs for business units.
• Provides guidance and input on store workforce planning and succession planning
• Facilitate HR portion of Operations Training as needed.
• Lead and facilitate Independent Development Plan (IDP) training.
• Implements and annually updates the compensation program; conducts annual salary surveys and develops merit pool (salary budget); analyzes compensation; monitors the performance evaluation program and revises as necessary.
• Recommends, evaluates and participates in staff development for the organization.

HR Compliance:

• Review, update and maintain Employee Handbooks for corporate and restaurants.
• Ensure compliance with federal and state regulations and guidelines.
• Creates and updates position descriptions.

Engagement and Wellness Events:

• Assist with employee events, as needed.

General Office:

• Oversee office facility needs, seating plan design, etc.
• Supervise departments including general, compensation, and talent acquisition.
• Provides other assistance as requested to support the Human Resources Department as needed.

How We Build Our Team:

We seek exceptional team members who value and exhibit the following characters:

• Humble: self-aware; reflective; understands and embraces reality; acts on constructive feedback; takes actions to learn and grow; values others; knows that I could be wrong; always asks whats mine to own; does not blame/point fingers

• Hungry: works towards excellence on things that matter; takes initiative and ownership; seeks better ways of doing things; fierce resolve in overcoming challenges and achieving desired results; sees the world glass half-full and has a can-do attitude.

• Brilliant: subject matter experts; great judgement and common sense; Ingenuous and creative when resources are limited.

• Kind: values and exhibits decency;extends grace to others and wants the best for other; practices empathy.

Total Rewards:

• Short-term disability
• Wellness activity reimbursement
• Tuition reimbursement
• Professional development
• Medical, dental, and vision insurance
• Generous PTO starting at 3-week/year
• 401K with company match
• Quarterly bonus
• Voluntary term life insurance for employee, spouse, and children