Front Desk Receptionist - Wesley Glen
Job description
** Front Desk Receptionist - Wesley Glen**
**Job Category****:** Administrative **Requisition Number****:** FRONT01733 Showing 1 location **Job Details**
**Description**
***Part-Time 2nd shift (3p-11p) Every Other Saturday & Sunday.***
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****Job Responsibilities:****
* Receive all information that is pertinent from the prior shift.
* Answer the phone within 30 seconds. Resident calls must be answered right away as they dial 0 instead of 911 during an emergency.
* Greet all visitors and direct them accordingly.
* Answer all resident inquiries.
* Conduct all page announcements when necessary ( e.g., fire alarms-all clear).
* Direct all incoming calls to the appropriate place and take any message when necessary.
* Respond and report on all in-house pagers when necessary.
* Use of the in-house radios at only appropriate times.
* Monitor and respond to the fire alarm system
* Monitor security cameras.
* Provide the sale of all newspapers and postage to residents and employees.
* Record and notify all residents when packages arrive.
* Input and display daily menus, activities and special events on the Wesley Glen TV channel.
* Sign out and receive calls from residents signing out for less than 24 hours.
* Provide or assist residents with LOA forms.
* Verify the meal checklist.
* Make all reservations for guest meals and guestroom at Wesley Glen.
* Provide or assist residents with maintenance and housekeeping orders.
* Collect payments, send out orders and notify residents when outside vendors are providing a service.
* Record the independent living census and distribute to the appropriate areas.
* Notify all independent living residents when technicians are present to provide a service (e.g., draw blood, specimens, etc.).
* Sign out the kitchen keys to the appropriate employees.
* Update and prepare the logbook with all important information such as fire alarms, falls, house calls, system problems, deaths and/or any other important information.
* Prepare copies and type all information requested by departments.
* Distribute paychecks during the allotted times.
****Job Requirements:****
* Good verbal and written communication skills.
* Pleasant disposition with residents, families, employees and all external customers.
* Possess basic typing skills.
* Knowledge of copying machines and other office instruments.
* Ability to read, write and understand the English language
**EOE Drug-Free Workplace**
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Experience**
**Required**
**1 year:** Clerical/Admin
**Licenses & Certifications**
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