Smashburger -
Columbus OH
Front of House
Posted May 9
Apply Now
May 9
Apply Now
Job description
Bartender
The Bartender reports to the Restaurant Manager on duty and is the primary resource to ensure each guest receives a Gold Standard bar experience on every visit.
Responsibilities
People
Greet guests with a smile! Responsible for welcoming new and repeat guests every visit
Build a rapport with regular guests to create a welcoming atmosphere
Promote a fun and positive work environment
Teamwork! Must be able to work with others on the line and communicate effectively with cooks and managers in a busy restaurant environment
Operations
Learn/know drink recipes (standard bar and Smashburger signature)
Verify identification and age requirements of guests before serving guests
Adhere to local and state liquor laws -Adhere to our company alcohol service policies
Maintain ABC certification card
Mix and serve drinks following set standard recipes
Ensures that drinks are poured accurately and delivered promptly
Be knowledgeable of all menu items so you can make meal suggestions and answer questions
Verify each guest order for accuracy when entering into the POS and complete POS transactions
Follow tab management, cash handling and payment collection procedures (balance cash drawers and receipts at the end of a shift)
Visit guests after food delivery to ensure guests have everything they need (refills, condiments, etc.) and that their experience has been perfect
Encourage guests to complete surveys upon each visit
Foster and value a safe work environment by following all personal and food safety and security standards
Have pride in keeping floors, counters, dining area and restrooms clean at all times
Ability to listen, communicate and work well with others in a busy restaurant environment
Values integrity and doing the right thing, even when no one is watching
Serve guests safely and responsibility with the highest integrity
Profit
Follow company cash policies to ensure minimal losses through theft or shortages
Upsell food items to all guests ordering
Follow company order accuracy procedures to ensure a happy guest and minimize waste
Sales
Adhere to all active marketing promotions
Smashburger Guest Service Expert Requirements
Must be 21years old
Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 60 lbs.
Show up on time to work variable hours/days, including nights, weekends, and holidays
Adhere to Smashburger uniform policy
Must successfully complete Smashburger training program
Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
Must be able to produce authorized U.S. work documents; Smashburger participates in E-verify...
The Bartender reports to the Restaurant Manager on duty and is the primary resource to ensure each guest receives a Gold Standard bar experience on every visit.
Responsibilities
People
Greet guests with a smile! Responsible for welcoming new and repeat guests every visit
Build a rapport with regular guests to create a welcoming atmosphere
Promote a fun and positive work environment
Teamwork! Must be able to work with others on the line and communicate effectively with cooks and managers in a busy restaurant environment
Operations
Learn/know drink recipes (standard bar and Smashburger signature)
Verify identification and age requirements of guests before serving guests
Adhere to local and state liquor laws -Adhere to our company alcohol service policies
Maintain ABC certification card
Mix and serve drinks following set standard recipes
Ensures that drinks are poured accurately and delivered promptly
Be knowledgeable of all menu items so you can make meal suggestions and answer questions
Verify each guest order for accuracy when entering into the POS and complete POS transactions
Follow tab management, cash handling and payment collection procedures (balance cash drawers and receipts at the end of a shift)
Visit guests after food delivery to ensure guests have everything they need (refills, condiments, etc.) and that their experience has been perfect
Encourage guests to complete surveys upon each visit
Foster and value a safe work environment by following all personal and food safety and security standards
Have pride in keeping floors, counters, dining area and restrooms clean at all times
Ability to listen, communicate and work well with others in a busy restaurant environment
Values integrity and doing the right thing, even when no one is watching
Serve guests safely and responsibility with the highest integrity
Profit
Follow company cash policies to ensure minimal losses through theft or shortages
Upsell food items to all guests ordering
Follow company order accuracy procedures to ensure a happy guest and minimize waste
Sales
Adhere to all active marketing promotions
Smashburger Guest Service Expert Requirements
Must be 21years old
Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 60 lbs.
Show up on time to work variable hours/days, including nights, weekends, and holidays
Adhere to Smashburger uniform policy
Must successfully complete Smashburger training program
Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations
Must be able to produce authorized U.S. work documents; Smashburger participates in E-verify...
