Customer Service Administrator
Job description
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Job Type
Full-time
Description
Love where you work. Towne Properties is a leader in the property management industry, voted an employer of choice by our associates year after year. Our team is growing and looking for you!
Consider joining our team as the Customer Service Administrator, an administrative support member of the Carolina Regional Office Team in Raleigh, North Carolina.
Who you are:
* You have excellent customer service and communication skills.
* You have strong computer skills, including MS Office products.
* You have administrative experience, including the writing of reports and business correspondence.
* You have experience in a high volume, busy office with competing demands.
* You are willing to submit to a drug and background check if offered this position.
What you will do as our Customer Service Administrator:
* You'll function as a primary point of contact for residents and homeowners in your assigned portfolio.
* You'll assist Association Managers by providing administrative support, such as drafting and typing correspondence, making copies, and filing.
* You'll resolve customer service issues and provide continuous feedback to Association Managers.
* You'll prepare newsletters, mass community mailings, and other clerical items.
* You'll communicate regularly with Board members regarding project statuses and pending tasks.
* Office Hours: Monday - Thursday 8am-5:30pm, and Friday 8am-1pm
Why you will agree Towne Properties is a Great Place to Work:
* Competitive pay: $20.00 - $21.00 per hour (based on experience and qualifications), plus bonus potential
* 401(k) with match, paid holidays, vacation time, sick/personal time
* Flexible spending accounts, Medical/Dental/Vision insurance options
* Award winning training and development offerings from Towne University
How your career can grow at Towne Properties:
Customer Service Administrators often grow into roles like Association Manager in Training, Leasing Professional, and Office Manager. There are many possibilities thanks to our awarding winning training and development program!
Requirements
* Excellent customer service and communication skills
* MS Office skills, including Word, Excel, and Outlook
* Yardi experience preferred
Salary Description
$20.00 - $21.00/hour
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