Leasing Specialist

Leasing Specialist

CLASSIFICATION: Full-Time, Non-Exempt. Benefits Eligible

COMPENSATION: $21 per hour, plus the ability to earn performance bonuses

TEAM: Redstone Residential is a national student and conventional housing operator, headquartered in Provo, Utah.

Redstone's purpose is "to empower our people and elevate communities." We achieve our purpose by embodying our core values:

• We Are Believers
• We Communicate Authentically with Care
• We Stay The Course
• We Drive Performance

POSITION SUMMARY: The Leasing Specialist assists with day-to-day leasing and administrative operations for the community. Leasing Specialists assist Community and Leasing Managers with reaching all KPI goals.

KEY DUTIES & RESPONSIBILITIES:

• Assist residents, & prospects with daily needs in a professional manner (rent payments, ledger questions, etc.)
• Consistently and genuinely demonstrate exemplary principles of customer service and teamwork
• Work with your team to reach daily and weekly leasing goals
• Provide tours for potential residents
• Follow up with potential leads
• Help with resident concerns and questions
• Maintain a working knowledge of all aspects of the community to quickly respond to inquiries
• Work collaboratively with other staff members in a highly entrepreneurial environment.

EXPERIENCE & QUALIFICATIONS:

• 1-2 years of customer service and sales experience
• Strong communication skills
• Experience with Entrata Software is a plus but not required
• Ability to remain calm and collected in high-stress situations
• Enjoy and take pride in providing excellent service
• Warm, friendly demeanor
• Basic computer skills: typing and writing ability for correspondence, memos, etc.
• High School Diploma or equivalent

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