Title: Desktop Support
Location: Remote but local to DC
Duration: 3 month contract to hire
Compensation: 20-26/hr, 45-50k on conversion
Work Requirements: Ability to obtain a public trust clearance or posses an active one
The Copyright service desk personnel answer calls and emails relating to external (eCO) Electronic Copyright Office issues and internal staff requests/issues.
We address Copyright technical issues, providing high levels of customer service. The role often requires knowledge of the Service Now ticketing system, troubleshooting
extensively and escalating issues to Tier 2/3 as necessary.
Provide Tier I support for Copyright staff to troubleshoot the Siebel application and hardware issues in a timely manner.
Our benefits package includes:
About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
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"For by him all things were created, in heaven and on earth, visible and invisible, whether thrones or dominions or rulers or authorities—all things were created through him and for him" - Colossians 1:16
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