Bell Person - Carter Estate Winery & Resort Location: Temecula-CA-92591-Carter Estate Winery and Resort
Job description
Bell Person - Carter Estate Winery & Resort Temecula, CA, 92591, Carter Estate Winery and Resort **Carter Estate Winery & Resort is seeking for a Bellperson with customer service experience.**
**Some Essential Duties include:** The following reflects managements definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
* Meets and greets all guests; determines their needs and directs them to appropriate employee/locations
* Responds to visitor, guest, and employees in a courteous and professional manner ensuring a positive guest experience.
* Escorts incoming hotel guests to rooms and assists guest with luggage.
* Attends and participates in monthly front office meetings
* Offers information pertaining to available services and facilities of hotel, points of interest and entertainment attractions.
* Delivers messages and runs errands
* Maintains courtesy van and golf carts consisting of washing, cleaning, and fueling.
* Maintains lobby in a clean tidy manner; this includes, but not limited to trash, seating areas front doors, floors.
* Other duties as assigned by manager.
* Takes PRIDE in everything we do.
* Takes OWNERSHIP of their actions and decisions.
* Displays LEADERSHIP in our industry and our community.
* Acts with INTEGRITY by being honest, trustworthy and doing the right thing.
* Displays TEAMWORK by committing to common goals based on open and honest communication.
* Delivers EXCELLENCE to our guests, our communities and to each other.
modify and update this Job Description as needed.
Established in 2011, Carter Hospitality Group, LLC. is a family-owned hospitality company with 5 hotels and resorts as well as 3 wineries across the United States. Based in Orange County, California, the company manages and owns a portfolio of luxury properties including South Coast Winery Resort & Spa, Temecula, California; Carter Estate Winery and Resort, Temecula California; Harborside Suites at Little Harbor, Ruskin, Florida; and Carter Creek Winery Resort & Spa, Hill Country, Texas. Carter Hospitality Group also serves as the owner-franchisee for Red Lion Hotel Orlando Lake Buena Vista South, Orlando Florida. The company also owns the South Coast Winery in Temecula California, Carter Estate Winery in Temecula California and the Carter Creek Winery in Hill Country, Texas. For more information visit www.CarterHospitality.com
**Vision**
Creating memorable experiences at every unique destination.
**Mission**
A family-owned company whose incredible team members share their passion in hospitality every day. The needs of our guests and team members are in the forefront of everything we do as we create unique, memorable experiences and lasting connections.
**Brand Promise**
Experiences you can remember, a promise you can trust.
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