Dispatcher, Mobile

About WakeMed:
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care .For more information, visit www.wakemed.org.
EOE

Position Information:
The Mobile Dispatcher coordinates emergent and non-emergent requests for patient transportation to/from medical centers and is responsible for the processing triage dispatch and coordination of rotor-wing (Air Mobile) and ground ALS BLS WC Neonatal - Pediatric and Critical Care transports from the Communications Center located in Raleigh NC. Responds to requests for transport collects pertinent demographic data determines and contacts appropriate accepting physician appropriate transport unit division or agency obtains bed assignments for transported patients maintains the transport database utilizing real time data entry and provides transport crews with all necessary information. Obtains vehicle position reports through duration of each transport and follows aircraft landings (computer aided and/or manual sectional charts) and initiates emergency action plans in case of incident/accident. Coordinates patient transportation needs and the appropriate service with physicians nurses social workers critical care clinicians and clinical administrators.

Experience Requirements:
1 Year Telecommunications And Data Entry And Dispatch - Critical Care Transport Required - And 1 Year Dispatch - Flight Operations Preferred

Education Required:
High School Diploma or Equivalent Required - And Associate's Degree Related Field Preferred

Licensure/Certification Requirements:
Emergency Medical Technician - Basic Preferred - And NAACS Certified Flight Coordinator Preferred

Hours of Work:
Varying Shifts and Days

Weekend Requirements:
As Needed

Call Requirements:
Yes