Laundry Attendant

**Laundry Attendant**

* San Martin, CA

* Full Time

* Housekeeping

* Entry Level

* Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.

* Ensure that standards are maintained at a superior level on a daily basis.

* Operate the ironing and folder machines according to specifications. While processing cleaned articles through the machines, check the cleanliness and condition of each; separate damaged/stained articles.

* Fold cleaned articles and stack into designated amounts by type and size. Place stacks in specified carts for distribution.

* Document and process guest requests for laundry, and pressing of garments.

* Operate wet cleaning equipment and use specified chemicals according to procedures.

* Process and finish garments according to garment labels.

* Separate stained/damaged linen and determine status for repair, re cleaning or discard; maintain continuous inventory of discard linen.

* Maintain accurate record of laundry load according to departmental procedures.

* Maintain accurate piece count of iron, towel, and pillows.

* Report faulty equipment, damaged garments/linens, shortages, maintenance needs, safety hazards and problems to supervisor.

* Remove lint and debris from drains and dryer filters as specified in departmental procedures.

* Maintain cleanliness and organization of work areas throughout shift.

* Transport trash containers to dumpster, empty and clean according to standards. Adhere to recycling procedures.

* Breakdown and clean work areas/equipment according to departmental standards.

* Use designated chemicals, supplies and equipment to clean laundry room floor.

* Maintain cleanliness and organization of supply/storage closets in accordance with departmental procedures.

* Restock work areas for next shift as assigned.

* Wax iron/towel folder twice daily or as needed.

* Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow employees.

* All other duties as required.

* Previous experience in a similar position in luxury hotel.

* High school diploma.

* Required to speak, read, and write simple English, with fluency in other languages preferred.

* Ability to perform job functions with attention to detail, speed and accuracy.

* Ability to prioritize, organize and follow-up with all requests and assignment.

* Be a clear thinker, remaining calm and resolving problems using good judgment.

* Ability to follow directions thoroughly.

* Ability to understand a guests service needs.

* Ability to work cohesively with co-workers as part of a team.

* Ability to work with minimal supervision.

* Ability to maintain confidentiality of guest information and pertinent hotel data.

* Knowledge of laundry/dry cleaning equipment and chemical handling.

* Knowledge of finishing techniques for all types of fabrics.

* Ability to operate all machinery in laundry/wet cleaning areas.

* Ability to remain extremely alert while operating machinery.

* Ability to exert physical effort in the movement of bundles of soiled/cleaned bed linens, terry and food & beverage linens into/out of laundry machines.

* Ability to endure working in areas of high temperatures with accumulations of lint.

* Ability to exert physical effort in transporting 30lbs.

* Ability to endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.

* Ability to operate / drive golf cart safely.