Dispatcher

Overview:

| Stability | Competitive Weekly Pay + Benefits | Growth Opportunities + Training |

Benefits:

• Health, Dental and Vision coverage
• Birthday Pay
• Paid company life insurance
• 401K
• Paid Time off
• 7 Paid Holidays
• Parental Leave
• Career Advancement opportunities

Responsibilities:

• Dispatch field service technicians to customer locations for service based on location, skill level of the technicians, and facility response guidelines.
• Dispatch planned maintenance to ensure timely completion.
• Receive service requests from customers and coworkers. Enter information into the computer. Assist Owners with paperwork and prepare reports.
• May assist Service Manager with ordering, scheduling repairs for residential & light commercial HVAC units, scheduling delivery of parts, and coordination of services with outside advertising firms & supply vendors.
• Track & measure various Company lead sources.

Qualifications:

• Excellent phone skills
• Good communication, organizational, math, and computer skills
• Ability to multitask efficiently in a fast-paced environment

Not required but is a plus;

• Service Titan & Microsoft Office experience
• Knowledgeable in Residential Electric/HVAC/Plumbing

Compensation- $18.00 - $20.00/hour