Dental Front Desk Associate Fort Worth, TX
Job description
** Dental Front Desk Associate**
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**Tracking Code**
14071-200
**Job Description**
As a front desk team member with our practice, you will be responsible for answering phones, scheduling patients, collecting co-payments, greeting patients and performing record filing.
**Essential Responsibilities:**
* Answer incoming calls using proper telephone etiquette.
* Check patients in and out.
* Schedule/confirm patient appointments.
* Perform all necessary paperwork (i.e. patient charts, referrals, appointment cards, welcome packets and treatment plan forms).
* Collect all co-payments and past due balances on date of service.
* Present financial policies and arrangements accurately to patients.
* Facilitate effective patient flow using the proper callback system.
* Identify, reference and apply insurance coverage and billing.
* Perform basic computer functions.
* Act in a professional manner.
* Other duties as assigned.
* Bilingual
**Required Skills & Experience:**
* Six months of similar job experience.
* Demonstrate ability to assume Patient Services Representatives essential responsibilities.
* High School Diploma or equivalent.
* Demonstrate knowledge of effective scheduling.
* Comply with protocols and standards.
* Demonstrate and promote superior customer service skills.
* Ability to multi-task.
* Exercise basic knowledge of dental terminology.
* Support corporate vision and strategy.
* Bilingual
**Job Location**
4425 River Oaks Blvd., Fort Worth, TX
**Position Type**
Full-Time/Regular
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