Call Center Specialist

Skills Required Strong ability to multitask Basic use of Microsoft Word, Excel and Google Workspace Basic math skills are required - addition, subtraction, multiplication and division. Communicate well both in writing and verbally Great interpersonal skills Retain knowledge easily Creative in problem solving Goal oriented Organized

Skills Preferred Spanish-speaking preferred.

Experience Required Previous two positions should each be at least one consecutive year in a fast paced call center. National call centers in industries such as finance/banking, insurance, telecommunications (not technical support)

Experience Preferred Experience with participating in process improvement.activities

Education Required High school diploma or equivalent.

Education Preferred Associates Degree or higher