Padel Professional Staff

Are you a hospitality professional with experience in Padel and who has a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Racquet Club Padel Coordinator.

This position has a competitive wage, depending on experience. All eligible full-time regular employees are also offered great benefits, including medical, dental, vision, a 401 (k) retirement savings plan, holiday pay, vacation time, paid time off (PTO), short-term disability, life insurance, AD&D, free parking, and free meals. If this sounds like the right opportunity for you to dive deeper into the hospitality industry, consider applying to join our exceptional team today!

ABOUT FISHER ISLAND CLUB HOTEL & RESORT

Accessible only by ferryboat or private yacht, our boutique property is comprised of a collection of just 15 graciously appointed historic and reimagined cottages, villas, and guesthouse suites that surround the now-iconic limestone and marble Vanderbilt Mansion mere steps from the beach, pool, spa, restaurants, and marina. Our private membership-only club boasts a beach club with one of the country's only genuinely secluded beaches, a 15-room all-suite luxury hotel, an award-winning championship golf course, 17 tennis courts, 4 pickleball courts, two deep-water marinas, a variety of casual and formal dining venues, a spa, a salon, a fitness center, the Vanderbilt Theater, an aviary with over a dozen exotic birds, and an observatory for stargazing. No other Miami resort or hotel offers the type of world-class luxury and 5-star level of service that we do.

It is the superior service and attention to detail that our staff provides to our residents, members, and hotel guests that distinguishes us from other private clubs. That's why we consider the health and well-being of our staff members to be one of our highest priorities. In addition to competitive wages, we are pleased to offer a variety of excellent benefits and career growth opportunities.

The primary purpose of this position is to ensure proper review, timely processing and communication of all disbursements to Contractors, Vendors and Member/Owners in accordance with Fisher Island Club, Inc. policies and procedures. Candidates MUST have Accounts Payable Experience.

A team builder and a proven partner in the Racquet Club Department. An individual with great interpersonal skills, stamina, sensitivity, and high moral standards to work closely with Director of Racquet Sports and Racquet Sports Head Pro on all aspects of the Fisher Island Club Padel operations. This position is responsible for coordinating, promoting, and implementing a dynamic Padel program for Club Members. In accordance with Fisher Island Club's philosophy, all team members work together sharing a common goal of a successful and innovative club. Team members are to demonstrate integrity, fairness, and honesty. These are our core values that we will live by in our daily interaction with all our external and internal members, guests, and customers.

Duties and Responsibilities:

* In addition to the following duties and responsibilities, other duties may be assigned.

* Work to enhance the entire Fisher Island Padel program. Assist to implement a premier program that includes but is not limited to; daily and weekly programs, dynamic and progressive lessons, special events, tournaments, club-wide promotion, facility maintenance and presentation, and event promotion.

* Effective on-court communication skills and playing abilities are required. The ability successfully improves the Padel playing abilities of participants is imperative.

* Provide the ability to assess players' strengths and weaknesses and provide members with accurate rankings.

* Maintain warm and inviting relationships with Club Members.

* Maintain a supportive and symbiotic relationship with tennis pros, pro shop attendants, and court maintenance personnel.

* Works closely with the other department team members such as, Director of Racquet Sports and Racquet Sports Head Pro to design, develop, and maintain a Padel program and operation that is in keeping with all other top-tier Fisher Island Club offerings.

* Provide Padel hits, lessons, and training programs to members and guests. Tennis and/or Pickleball lessons would be offered if the candidate has enough experience on the above racquet sports.

* Effective and ongoing communication with the Head Pro and Director of Racquet Sports on matters relating to all departmental operations.

* Keep accurate records of all Padel operations and activities.

* Be able to make appropriate decisions when the Head Pro or Director of Racquet Sports is not available.

* Assist the department in creating revenue-generating and member service opportunities, with a constant aim on member satisfaction and participation.

* Observe all situations and areas for safety.

* Active demonstration and implementation of the Club-wide service standards always.

* Maintain supplies as needed and arrange for equipment maintenance.

* Take ownership of the Padel facility and assume responsibility for the facility. A high standard of cleanliness and facility presentation is always expected. Conduct regular inspections of daily work areas, seeing that all is clean and orderly.

* Responsible for the marketing and promotion of all programs and events organized in collaboration with the Head Pro and Director of Racquet Sports.

* Regular attendance is essential to the successful performance of this position. Staff with irregular attendance will be subject to disciplinary action, up to and including termination of employment.

* Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the club.

* Acts as the Club's Ambassador to enhance the value of the Club.

Job Requirements:

* To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

* Exceptionally strong Padel playing and teaching ability.

* Tennis and/or Pickleball playing and teaching experience is desired.

* Proven experience with communicating sound strategies of successful programming and operations.

* Bachelor's degree in business administration, hospitality, or a related field preferred and/or applicable experience.

* Minimum of 5 years as a professional.

* USPTA, PTR, USAP, or other industry Padel affiliation and certification are required.

* Experience in a service-related field, preferably at exclusive private country club environment/and or resort.

* A charismatic, energetic, forward-thinking, and creative individual with high ethical standards and an appropriate professional image. Is discreet and conducts themselves with a high degree of professionalism.

* An intelligent and articulate individual who can relate to people at all levels of an organization and possesses excellent written and oral communication skills. Must be able to communicate policies, procedures, regulations, reports to staff, members, and guests.

* Provides exceptional member service and uses prompt and responsive follow-through. Asks questions to identify member needs and/or expectations. Ability to respond effectively to the most sensitive inquiries or complaints.

* Must be highly visible and have the ability maintain a flexible work schedule including nights, weekends, and holidays as dictated by the program's schedule.

* CPR/AED certification required within the first 30 days of hire.

* Upon employment, all associates are required to fully comply with Fisher Island Club rules and regulations for the safe and efficient operations of club facilities. Associates who violate Club rules and regulations will be subject to disciplinary action, up to and including termination of employment.

Skills:

* Self-motivated, self-starter, able to share ideas, and implement plans without significant oversight after plans were discussed with the Director of Racquet Sports and Racquet Club Head Professional.

* The ability to play and compete at a top-tier level is required.

* Must be comfortable referring a Padel match, knowledge of rules, and knowledge of scorecard keeping.

* Proficient level of computer knowledge.

* Excellent communications skills and ability to speak and read English is required.

* Ability to work independently and to exercise initiative.

* Strong organizational ability.

* Ability to work with a wide variety of ages and demographic groups.

* Ability to take charge and motivate others.

* Enthusiastic, patient, entertaining, enjoyable and exercises self-control.

* Possess the ability to handle high stress and volume of children/young adults while maintaining a positive, caring, and professional composure.

Other Requirements:

* Attendance required at staff meetings and club training.

* Attendance on training/ workshops pertaining to the racquet club industry is required for professional development within the Fisher Island Club.

* Represent the club/facility in professional activities, including meetings of the national and/or local division of industry organizations, and in tournaments such as pro-am with members, as well as state or national events as time will permit with the approval of the Racquet Club Director and Racquet Club Committee.

Working Conditions:

* Work is performed in an office environment and outdoor walking, running, and standing for extended periods.

* Works in outside weather conditions.