Billing Clerk

Job Description

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Job Objective:

As the Clinical Manager you will provide vision and direction to staff for the initial program admission and intake functions of the Salvation Army Harbor Light Center. The program functions include Clinical Departments: Assessment/Referral, Withdrawal Management, Residential Treatment, 3.1 Residential Services, Transitional Housing Ambassador Program and Intensive Outpatient Treatment. Provide clinical support to Withdrawal Management and Intake Specialists to place clients in the appropriate level of care. Conduct assessments on clients for appropriate placement into SAHLC treatment programs by completing the Biopsychosocial, ANSA, and health risk screening forms. Develop an Initial Treatment Plan for clients. Review and sign clinical documentation to provide credentialed oversight. Coordinate with external referral sources to accommodate appropriate service needs of clients. Audit clinical charts and report findings to the Clinical Director. Ensure that the client is provided the highest quality of addiction services utilizing the most up-to date research methods and theories while ensuring that the Mission of The Salvation Army is effectively carried out.

What You Will Do:

• Develop and implement viable evidence-based treatment programs
• Complete program reporting for funding contracts/agreements
• Maintain adequate staffing levels to ensure clinical appropriateness for clients
• Ensure compliance with SAHLC policies and procedures
• Oversea and monitor the direct operation of assessments to ensure DARMHA enrollment
• Ensure treatment delivery is in compliance with CARF standards, funding sources, ethics and professional guidelines
• Oversee and evaluate intern program
• Conduct and oversee Clinical Department personnel matters in collaboration with Human Resources or designee
• Collaborate with Leadership team for contractual management and audit purposes
• Provide weekly reviews of charts for the assessment team, ensuring that the following are completed proficiently:


• Conducts intake/admission including Collecting basic demographic information, background information, comprehensive needs, abilities and strengths, preferences, drug use history. Conducts orientation to SAHLC services and client expectations
• Enrolls and re-enrolls eligible clients in DARMHA or other funding programs by completing the appropriate enrollment forms
• Develops an initial treatment plan to initiate treatment for the client
• Completes the Biopsychosocial with the client, including ASAM criteria
• Completes an action sheet regarding placement of the level of care
• Completes a clinical summary on the client with the history and presenting problems


• Utilize the DSM V to properly recommend treatment for the client based on the criteria given in the interview
• Facilitate Peer Reviews for Counselors and review outcomes in the Electronic Medical Records System
• Staff all cases in a weekly multi-disciplinary team meeting to assess the appropriate treatment level of care and diagnosis
• Maintain client's confidentiality according to Federal regulations and The Salvation Army standards
• Attend and/or facilitate Clinical Staff Meetings, Committee Meetings, Departmental Meetings, Seminars/Conferences and Monthly In-Service Training Programs as scheduled
• Maintain all certifications by meeting requirements of the certifying body
• Enter all the required client information into the Electronic Medical Record
• Provide assessments to a minimum of 1 client per week. Monitors Intake Specialists/Counselors to see a minimum of 12 clients per week, with working toward the goal of 20 specifically for the assessment team.
• Other tasks as assigned by leadership

Minimum Qualifications: The requirements listed below are representative of the minimal education, experience, skills, and/or abilities required for this position.

Education: Master's Degree Required in Addictions or Social Services, and on the licensing track.

Background Checks: Position requires a background check to be completed and all background check results will be reviewed.

Experience: Minimum of 2 years supervisory experience

Certifications: Must have a valid driver's license and maintain The Salvation Army Driver's qualification standard; must complete Safe From Harm training within the first 90 days of employment. Licensed Clinical Addictions Counselor (LCAC), Licensed Mental Health Counselor (LMHC) or Licensed Marriage and Family Therapist (LMFT) required or HSPP preferred. Consideration given to those with a Temporary Associates license in the above field and who will obtain their full certification within 1 year.

Skills/Abilities:

• Able to speak, write and understand English in a manner sufficient for effective communication with leadership, field personnel, and clientele.
• Computer proficiency with Microsoft products and ability to learn electronic reporting systems.

Supervisory Responsibility: Supervises the Clinical Team Leads and their direct reports.

The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.

Physical Requirements Include:

• Good speaking, hearing and vision ability, and excellent manual dexterity
• Lifting, pulling, and pushing of materials up to 25 pounds
• May require bending, squatting, walking.
• May require standing for extended

Travel: Position may require travel

Working Conditions: Work is performed in a typical in/outpatient environment; will require some weekend and evening work

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Additional Information

Why Work with Us?

If you're ready for a career doing meaningful work with a discernable impact, keep reading. The Salvation Army's brand promise is to Do the Most Good - and it's our employees that help us get there. At every level and in every discipline, you can have a real impact on your community through the work done inside our walls every day. If you work for us, you will be the hands and feet that enable us to help others.

We are as impassioned about our employees as we are about our mission to preach the Gospel of Jesus Christ and help anyone in need in His name without discrimination. Our work culture reflects this quality, which makes our offices seriously great places to work. Just walk inside our doors and you'll quickly see that our employees are proud to support programs that make a difference.

In addition to traditional Health, Wellness, RX and PTO benefits, see what our employees told us they most liked about working for the Indiana Division of TSA by responding to our most recent 2023 survey...

• 91% are proud of their work to help meet the needs of people in their communities
• 75% find their "Work Stress" manageable
• 80% find their managers supportive during those times of stress
• 89% appreciate the remote work options they have in their position
• 98% appreciate how they are allowed to use 4 sicks days as "Discretionary"
• 99% appreciate the 11 paid holidays they receive each year

See what our employees said when asked to rank the best reasons for working at the Indiana Division Salvation Army...

1. Helping People
2. Faith Centered Organization
3. Work Environment/ Co-Workers
4. Benefits

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